Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between Tech Bros Media LLC ("Tech Bros Media," "we," "us," or "our") and you, the client or prospective client ("Client," "you," or "your"). By engaging our services, signing a proposal, or using this website (techbrosmedia.com), you agree to be bound by these Terms.

If you do not agree to these Terms, do not use this website or engage our services. These Terms supersede any prior verbal or written understandings unless a separate written agreement executed by both parties explicitly states otherwise.

2. Service Descriptions

Tech Bros Media provides digital marketing and technology services to blue-collar and contractor businesses. Our core service lines include:

• Search Engine Optimization (SEO): On-page and technical SEO, local SEO, link-building strategy, and content creation designed to improve organic search rankings for contractor businesses.
• Pay-Per-Click Advertising (PPC): Google Ads campaign management including keyword research, ad copywriting, bid management, and conversion tracking.
• Local Service Ads (LSA): Google Local Service Ads setup, verification support, budget management, and lead dispute handling.
• Website Design and Development: Custom website builds using Next.js and modern web technologies, including design, copywriting, SEO, and launch.
• Custom Software Development: Bespoke web applications, CRM tools, scheduling systems, and workflow automation built specifically for trade businesses.

Specific deliverables, timelines, and scope are defined in the proposal or statement of work ("SOW") agreed upon prior to project commencement. Services not explicitly listed in an SOW are not included.

3. Payment Terms

Monthly Retainers

Marketing retainer services are billed monthly. Invoices are issued on the first day of each billing cycle and are due within 15 days (net-15). Retainer billing begins on the date services commence or the date specified in the SOW, whichever is earlier.

Project-Based Work

Website builds and custom software projects are typically structured with a deposit (50% of the project total) due at contract signing, with the remaining balance due at project completion or as specified in the SOW milestone schedule.

Late Fees

Invoices not paid within the net-15 window are subject to a late fee of 1.5% per month (18% annually) on the outstanding balance. If payment is not received within 30 days of the due date, Tech Bros Media reserves the right to pause or terminate services until the account is brought current.

Ad Spend

For PPC and LSA services, the Client is responsible for their own advertising spend directly with Google or other platforms. Management fees paid to Tech Bros Media are separate from and in addition to ad spend. Tech Bros Media is not responsible for ad spend charges incurred directly through Google Ads or Local Service Ads accounts.

4. Cancellation Policy

Either party may terminate a monthly retainer engagement with 30 days written notice to the other party. Notice must be delivered via email to the account manager or to sales@techbrosmedia.com. Services will continue through the end of the 30-day notice period, and the Client is responsible for payment through that date.

For project-based engagements, cancellation after work has commenced will result in a billing for work completed to date at the agreed project rate. Deposits are non-refundable once the project kickoff has occurred.

Upon termination, Tech Bros Media will provide a complete handoff of all Client-owned assets including website source code, ad account access, analytics access, and any content created on the Client's behalf.

5. Intellectual Property

Client-Owned Assets

Upon full payment of all invoices, the Client owns all deliverables created specifically for their project, including website code, copywriting, design assets, and custom software developed under a project SOW. Tech Bros Media assigns all such rights to the Client at project completion.

Agency-Owned Assets

Tech Bros Media retains ownership of its proprietary tools, frameworks, methodologies, templates, and internal systems. Any third-party libraries or components used in Client projects remain subject to their respective open-source or commercial licenses. These proprietary assets are licensed to the Client for use in connection with the delivered work but are not transferred.

Client Content

The Client represents that they own or have the right to use all content, photos, logos, and other materials provided to Tech Bros Media for use in deliverables. The Client grants Tech Bros Media a license to use such materials solely for the purpose of fulfilling the engagement.

6. Limitation of Liability

Tech Bros Media provides digital marketing and development services with the goal of improving search visibility, lead generation, and business operations. However, we cannot guarantee specific rankings, lead volumes, or revenue outcomes, as these depend on factors outside our control including Google algorithm changes, market conditions, and competitive activity.

To the fullest extent permitted by applicable law, Tech Bros Media's total liability to the Client for any claim arising from or related to these Terms or any engagement shall not exceed the total fees paid by the Client to Tech Bros Media in the three months preceding the claim.

In no event shall Tech Bros Media be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, even if advised of the possibility of such damages.

7. Indemnification

The Client agrees to indemnify, defend, and hold harmless Tech Bros Media and its employees, officers, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• The Client's use of services or deliverables in violation of these Terms
• Content or materials provided by the Client that infringe third-party rights
• Any claim by a third party arising from the Client's business operations
• The Client's breach of any applicable law or regulation

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of an engagement, including pricing, strategies, client lists, and technical methodologies. This obligation survives termination of the engagement for a period of two years. Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under or related to these Terms shall be resolved exclusively in the state or federal courts located in Travis County, Texas, and both parties consent to personal jurisdiction in such courts.

10. Changes to These Terms

Tech Bros Media reserves the right to update these Terms at any time. Updated Terms will be posted at techbrosmedia.com/terms with an updated "Last updated" date. For active clients, material changes will be communicated via email at least 14 days before taking effect. Continued use of our services after the effective date constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms of Service? Contact us: